Privacy Policy

At We Are Probiotic Limited we take your privacy seriously. Our customer happiness comes second only to how much we care for our planet and we want you to know you can trust us with your information In this privacy policy we explain why and when we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

When do we collect your personal information?

If you choose to use our website and become a customer, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving our service to you. We will not use or share your information with anyone except as described in this Privacy Policy. We will collect and store your personal information for two reasons:

  1. When you become a We Are Probiotic customer. We use your information to deliver products to you, contact you if we need additional information, check you are satisfied with your purchase and contact you regarding repeat orders and subscriptions.
  2. When you consent to receive our emailed updates about news or products. For as long as you give us permission, we will store your name and email address and use them to send you inspiring updates and important news from the We Are Probiotic world.

Log Data

Whenever you visit our website, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Disclosure of Personal Information to Service Providers

We Are Probiotic does not share your personal information with any unaffiliated third parties for their use in marketing directly to you. In certain circumstances, we may share your information with trusted third-party service providers to help us maintain and improve our service to you. When We Are Probiotic shares personal information with third-party services that support our business operations, we require that they use it only for the purposes we’ve authorised, and that they protect your personal information in line with current Data Protection Regulations.

The following is a list of Service Providers engaged by We Are Probiotic who may receive personal information:

  • Google LLC
  • Stripe Payments Europe, LTD
  • PayPal
  • BackerKit
  • WooCommerce

New Data Processors will be added to this list 30 days prior to being integrated into our Services. If you have any questions about our use of third-party providers, please contact us at info@weareprobiotic.com.

Google Analytics

When someone visits our website, (www.weareprobiotic.com), we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

We may use a third-party provider to deliver our email updates. We will use this service to gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our communications. For more information, please see our chosen third-party provider’s privacy policy. You can unsubscribe to these communications at any time simply by clicking “unsubscribe” at the bottom of any of our emails, or by emailing us directly at: info@weareprobiotic.com.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

Security

We value your trust in providing us your personal information and promise to do our utmost to protect it.  It is important to remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to us at info@weareprobiotic.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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